OEM warrants that subject to the following conditions and exclusions, the product will be free from defects in manufacturing and workmanship for the following periods purchase:

OEM Pleated ShadesThree Years
OEM Roller ShadesThree Years
Activator HardwareThree Years
Fabrics (FR and Non-FR)Three Years
Standard Hardware and Mechanical ComponentsOne Year
Motorized ComponentsOne Year 
OEM-Slimline Internal Glass BlindsTen Years
OEM-SSLT Internal Glass Blinds Ten Years
OEM Topslide Internal Glass BlindsTen Years
Internal Glass Blind Outer Magnetic Operators One Year  

OEM's obligations with respect to the express warranties and remedies contained herein are conditioned on the following:

1)  Product which is less than the minimum or more than the maximum recommended size as set forth in the OEM Slimline Reference & Technical Manual, is sold AS IS and is excluded from the above warranty.
2)  With respect to fabrics, the above warranty is limited to defects that cause fading, oxidation, flaking or discoloration.
3)  Defects occurring, in OEM's sole judgment, as a result of (I) improper installation, (II) abuse or misuse, (III) normal wear and tear, or (IV) maintenance and care not in accordance with the instruction included with the product are not covered under the warranty.
4)  Internal glass blinds are replaced not repaired. Internal glass blinds must not be exposed to temperatures in excess of 220 degrees Fahrenheit.
5) The warranty on outer magnetic operators for internal glass blind products is limited to one year. Failure to install the cord tension device and child safety device for the cordloop outer magnetic operator voids all warranties.

OEM disclaims all other warranties, whether arising by law or otherwise, including but not limited to the implied warranties of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

The SOLE AND EXCLUSIVE obligation of OEM under the above warranty is the repair or replacement of the product or any part of the product at Seller's option. This obligation excludes labor cost in measurement or installation and the cost of returning the product. OEM shall not be liable for any special, indirect, consequential or incidental damages, including but not limited to loss of use.

If the product requires warranty service, it must be returned to the point of sale or the licensed fabricator named within, together with the original invoice or other valid proof of the original date or purchase. If you are not satisfied and/or require additional assistance, you may write to: VP/Operations Manager, OEM Blinds LLC.

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OEM Blinds LLC.
22532 Ecorse Road  
Taylor, MI 48180
Phone: 313-789-7373
Fax: 313-789-7539
Email: oemblinds@yahoo.com